Shipping & Delivery

WHAT HAPPENS AFTER PLACING MY ORDER?
After you place your order, you will receive a confirmation email at the address you provided. If you have trouble finding it in your inbox, please check your junk mail.

All orders will be dispatched from our warehouse within 1 to 3 business days. During peak periods, please allow up to 5 business days for dispatch.

WHAT HAPPENS IF I ENTER THE WRONG ADDRESS?
If you see any mistakes in the address you submitted, please send us an email immediately with the title 'URGENT so we can correct it before being shipped out. If a package fails to be delivered due to an insufficient address' unfortunately we cannot offer any compensation for that matter.

HOW DO I TRACK MY ORDER?
You will receive a shipping confirmation e-mail and tracking number once your products are shipped - Tracking can take between 2-4 days to update so please be patient. Any questions, please contact us at contact@thetrendingbaby.com

HOW LONG IS DELIVERY?
Here is our current average delivery time to the following countries:

As for other world regions, it can take 10-14 business days, depending on your location.

Once your order has passed the required checks and been marked for shipping, you will receive an email with the shipment tracking number. For additional information about your package, don't hesitate to get in touch with our customer support service

HOW LONG DOES THE HANDLING PROCESS TAKE?
Our handling time takes up to 3 business days. Then the orders are handed over to our shipping partners: USPS, UPS, DHL, FedEx, Australia Post, Canada Post, or New Zealand Post, depending on your location and the fastest available service.

WHERE DO YOU SHIP FROM? 
We are glad to bring our customers great value and service. That's why we ship from our warehouses around the world depending on the quickest route and stock available.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you place an order containing multiple products, each may be shipped from a different international warehouse, depending on availability and the quickest delivery time. If a toy is popular and on backorder, we might send packages separately and at different times to deliver the ones available as soon as possible.

LOST OR STOLEN ORDERS
The Trending Baby accepts no responsibility for lost or stolen items that have been confirmed as successfully delivered by the courier. The company does not reimburse or replace orders that have been confirmed as delivered by the courier and are reported lost or stolen.

If you have any further questions, please contact our support team at contact@thetrendingbaby.com and we will do our best to help you out.